Privacy Policy

Last updated: 12 June 2026

What information does FIS Group collect about me?

When you interact with the FIS Group website at fis-group.co.uk, we sometimes receive personal information about you. For example, if you fill in a contact form or sign up for updates, you may give us your name, email address and other contact details. When you browse the site, we also collect limited technical information such as your IP address through cookies — see the Cookies section below.

How is this information used?

We use the information you give us to respond to your enquiry or to send you the updates you have asked for, relying on our legitimate interest in responding to correspondence or on your consent where you have signed up to receive something from us. We use technical and analytics information to understand how visitors use the site and to improve it. We will not pass your information to third parties for their own purposes, and we do not sell personal data — we only share it with service providers who help us run the website, or where the law requires us to.

We keep personal data only as long as we need it for these purposes: enquiry correspondence is normally deleted within [12 MONTHS], and mailing list details are kept until you unsubscribe.

Cookies

FIS Group does not use cookies to build personal profiles of you. When you first visit the site, a cookie banner lets you choose which non-essential cookies you are happy for us to set, and only essential cookies are placed without your consent. You can change your choices at any time through the cookie settings link on the site, or restrict and delete cookies through your browser settings — your browser’s Help function explains how, and aboutcookies.org offers comprehensive guidance for different browsers and devices. Please be aware that restricting cookies may affect how parts of our website work.

Analytics

The FIS Group website uses Matomo, a privacy-focused analytics service, to help us understand how visitors use the site, such as the pages viewed, the type of browser and device used, and the country visitors come from. Matomo is self-hosted on our own servers, so your analytics data stays with us and is not sent to or shared with any third party for their own purposes. The reports we see are aggregated and are used only to improve the website, and IP addresses are anonymised before being stored. Matomo sets cookies to distinguish repeat visits; these are only placed with your consent and you can manage them as described in the Cookies section above.

Your rights

Under UK data protection law, you have the right to ask for a copy of the personal data we hold about you, to have inaccurate data corrected, to ask us to delete your data or restrict how we use it in certain circumstances, to object to processing based on our legitimate interests, and to withdraw consent at any time where we rely on it. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office — visit ico.org.uk for further information about data protection.

External websites

This privacy policy covers this website only. Other websites linked from our site have their own privacy policies, which may differ from this one.

Contact

For further information, or to exercise any of your rights, please contact us at info@fis-group.co.uk or by post at the registered office address above.